Shipping Policy

HMBInk — hmb.ink

This Shipping Policy applies to all orders placed at hmb.ink, operated by Aleksei Avduevskii, trading as HMBInk. All products are printed and fulfilled on demand by Printful, Inc. We ship worldwide.

 

1. Order Processing

All items are made to order. Once your payment is confirmed, your order is sent to Printful for production.

Production time: typically 3–7 business days before your order is handed to the carrier. This is separate from delivery time.

Orders are not processed on weekends or public holidays. If you place an order on a weekend or public holiday, processing begins the next business day.

You will receive a shipping confirmation email with a tracking number once your order has been dispatched.

 

2. Shipping Rates

Shipping costs are calculated per order based on your destination. All prices are in GBP.

 

Destination	First item	Each additional item
United Kingdom	£3.59	£1.20
Europe (EU)	£3.89	£1.10
EFTA States (CH, NO, IS, LI)	£7.19	£0.80
USA	£3.99	£1.90
Canada	£6.79	£1.35
Australia / New Zealand	£6.09	£1.09
Japan	£3.69	£1.49
Brazil	£3.29	£1.80
Rest of World	£8.69	£4.35

 

The rates above apply to the first item and each additional t-shirt in the same order. Shipping costs are shown at checkout before payment.

 

3. Estimated Delivery Times

Delivery times are estimates from the date of dispatch and are not guaranteed. They do not include production time (see Section 1).

•       United Kingdom: 3–5 business days

•       Europe: 5–10 business days

•       USA & Canada: 5–10 business days

•       Australia / New Zealand: 10–20 business days

•       Rest of World: 10–20 business days

 

Delivery times may be longer during peak periods (e.g. Christmas, Black Friday) or due to customs delays, carrier disruptions, or other events outside our control.

 

4. International Orders — Customs & Import Duties

For orders shipped outside the United Kingdom, your order may be subject to customs duties, import taxes, or other local charges upon arrival in your country. These charges are not included in our prices or shipping costs and are the responsibility of the recipient.

We are not liable for any customs delays or additional costs incurred at the point of import. We recommend checking your local customs regulations before ordering.

 

5. Order Tracking

Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to track your shipment. Tracking information may take up to 24 hours to update after dispatch.

If you have not received a tracking email within 7 business days of placing your order, please contact us at avduevskij@gmail.com.

 

6. Lost, Delayed, or Damaged Orders

If your order is significantly delayed, lost in transit, or arrives damaged, please contact us at avduevskij@gmail.com as soon as possible. Include your order number and, for damaged items, photographs of the item and packaging.

We will work with Printful to resolve the issue, which may result in a replacement or refund depending on the circumstances.

Please note that once an order has been handed to the carrier, we are not responsible for delays caused by the carrier, customs, or events outside our control.

 

7. Incorrect Shipping Address

Please ensure your shipping address is correct before placing your order. We are not responsible for orders lost or delayed due to an incorrect address provided at checkout.

If you notice an error in your address, contact us immediately at avduevskij@gmail.com. We will do our best to update the address, but we cannot guarantee changes after an order has been submitted to Printful for production.

 

8. Returns

For information on returns and refunds, please refer to our Returns & Refund Policy at hmb.ink/policies/refund-policy.

 

9. Contact

Aleksei Avduevskii trading as HMBInk

25 The Broadway, Hampton Court Way, Thames Ditton, Surrey, KT7 0LU, United Kingdom

Email: avduevskij@gmail.com

Phone: +44 7878 428839

 

Last updated: May 2026